Reference

What You Agree To When You Use iwallet88

These terms set out the rules that apply when you open an account, make a deposit or place any activity on iwallet88.

Applies to all account holdersCovers Touch 'n Go eWallet, Boost & GrabPay depositsGoverns withdrawals and account closuresSubject to applicable local lawUpdated terms take effect on notice

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ACCOUNT STANDARDS

How We Handle Your Account and Data Under These Terms

These terms are not just policy text — they describe how we actually operate your account. From the moment you register, we apply verification steps to confirm your identity before processing any withdrawal. Your account data is held securely, and we do not share it with third parties outside of what is required to process your payments through Touch 'n Go eWallet, Boost, GrabPay or FPX. You can request a summary of data we hold or ask for account closure at any time through support.

Identity Verification

Before your first withdrawal is processed, we verify your identity against the details you registered. This step protects your account and ensures funds reach only the verified account holder.

Data Retention

We retain your account and transaction records for as long as required under applicable law. You may request a copy of your data or ask what we hold by contacting support with your account ID.

Cookie and Session Policy

We use session cookies to keep you logged in and to remember your deposit method preference — for example, whether you last used Touch 'n Go eWallet or GrabPay. You can clear cookies through your mobile browser settings.

Account Closure Rights

You may request account closure at any time. We will process any remaining verified balance to your registered withdrawal method before closing the account, subject to our standard verification steps.

What These Terms Cover and How They Apply

iwallet88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of iwallet88 is governed by these terms in their current published version. We may revise them at any time, and continued use of your account after a revision notice means you accept the updated terms. These terms cover account registration, funding your account via

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Touch 'n Go eWallet, Boost or GrabPay, withdrawals processed through DuitNow or FPX, and any activity you conduct in the lobby. Eligibility to open an account depends on your local law — access is available only where local law permits. You are responsible for checking whether
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using this platform is lawful where you are. We reserve the right to suspend or close any account that does not meet our eligibility requirements, that provides false registration details, or that is found to be operating in a region where access is not permitted. Funds
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held in your account wallet are not eligible for interest. We do not hold your deposited funds in a segregated account unless stated separately in a jurisdiction-specific notice. Any bonus or promotional credit attached to your account is subject to additional conditions listed at the time
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the credit is issued — the terms here do not override those specific conditions but apply alongside them. Disputes must be raised through our support channel within 30 days of the transaction in question.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about a transaction, contact our support team directly. We handle account and policy queries through live chat and email — quote your account ID and the relevant transaction reference so we can locate your record quickly. Players in Kuching and across Malaysia reach us through the same channels.

Live Chat Start a live chat session from within your account dashboard. Have your account ID ready — it speeds up verification and gets your query to the right person faster.

Email Support Send your terms or account query by email. Include your registered email address, the transaction date and a brief description of the issue so we can respond without delays.

Account Help Page Log in and navigate to Account Help for self-serve options — check transaction history, review your current account status and retrieve payment receipts for Touch 'n Go eWallet or Boost deposits.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering account rules, payment obligations, data rights and what happens when something needs to change.

Yes. Every deposit method we support — including Touch 'n Go eWallet, Boost and GrabPay — falls under these terms. The deposit step itself is governed by the payment provider's own terms as well.

We will notify you before material changes take effect, either by email or by an in-account notice. Continuing to use your account after that notice counts as acceptance of the revised terms.

Contact us through live chat or email within 30 days of the transaction date. Provide your account ID and the transaction reference so we can locate the record and respond with a clear outcome.

If your region becomes ineligible under applicable local law, we will notify you and arrange return of any verified balance. Account access will be suspended in line with our legal obligations.

Yes. Send a data request through our email support channel with your registered email address and account ID. We will provide a summary of data held within a reasonable period as required by law.

These terms apply alongside any specific promotional conditions. Where a promotion has its own separate conditions — published at the time the credit is issued — those specific conditions also apply to that credit.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Infoiwallet88 Deposits & Withdrawals InfoMonsoon Lightning Slots InfoSea Dragon Slots

What You Agree To When You Use iwallet88

How We Handle Your Account and Data Under These Terms

Identity Verification

Data Retention

Cookie and Session Policy

Account Closure Rights

How to Reach Us About These Terms

Common Questions About Our Terms

01 Do the terms apply to deposits made via Touch 'n Go eWallet or Boost?

02 Can iwallet88 change the terms without telling me?

03 How do I raise a dispute about a transaction?

04 What happens to my account if I am no longer eligible due to local law changes?

05 Can I request a copy of my personal data held by iwallet88?

06 Do these terms cover promotional credit added to my account?

Terms & Conditions

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