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How iwallet88 Handles Your Personal Data

One page, one plain answer to what iwallet88 collects, why we collect it, and how you get it changed or removed. It covers your account wallet, Touch 'n Go eWallet, Boost and GrabPay funding, and the device records behind every login.

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What Our Privacy Policy Covers

iwallet88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Policy tells you what we collect when you open an account and how that data is used afterwards. We ask for the basics: your name, contact address, date of birth and an identity document, plus payment details tied to your funding method — Touch

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'n Go eWallet, Boost, GrabPay, DuitNow, FPX or Maybank2u. Signing in also logs device and session data: browser type, approximate location by IP, and login timestamps. That record is how we spot a login that is not yours. It does three jobs: running your account wallet,
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confirming deposits and withdrawals are genuinely yours, and meeting the record-keeping duties that apply to us. We log activity too, including the slots and sportsbook markets you open, from Aviator and Satay Night Slots to Malaysia Super League football. We do not sell your data. We
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share it with the processors who help us operate, such as payment handlers and identity-verification partners, and only as far as they need it. How long we keep records, and which rights you can exercise, depends on local law — account access is available where local
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law permits. If a rule where you live requires something different from what we describe here, that local rule wins. Ask us to correct your details from your profile page or through support. When this policy changes we update the date on this page and say
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what changed, so the version you read matches how your data is handled.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

Cookies, Security And Retention

Cookies here do a small, boring job: keeping you signed in and showing us which pages load slowly on mobile data. Account security sits on the login side — a one-time code on a new device, alerts when your sign-in pattern shifts, and session records we retain. A dispute over a session on Classic Blackjack or Crash Game is settled from that log. Deposit and withdrawal records are held longer, since those answer verification queries months later. Ask which category your data falls into and we will confirm

What we collect and why

Name, contact details, an identity document for verification, the payment reference from your last Touch 'n Go eWallet, Boost or GrabPay funding, and the device records behind each login.

Cookies you can switch off

Sign-in and preference cookies keep your session steady. Analytics cookies tell us where the lobby loads slowly. Block that second group in your browser settings and your account still works normally.

Retention that follows the record

Session logs stay for the security window we need to investigate a login dispute. Payment and verification records are held longer, because they answer queries tied to an account wallet entry.

Change it or ask for a copy

Use the correction form in your profile for name, contact or payment details, or request a copy of what we hold. Verified identity fields get a second check before any change applies.

PRIVACY HELP DESK

Reaching Us About Your Data

Data questions reach the same desk as everything else. Start with live chat on your account page — the quickest route for a correction, a copy of your records, or a question about a deposit. Players in Kuching use that channel exactly like everyone else in Malaysia; where you are changes nothing about how a request is handled. Prefer email? Write to our privacy address with your registered email and account reference, so we can match you without ever asking for your PIN or OTP.

Team online

Live chat on your account page

Open it from the lobby on mobile or desktop, confirm your identity with a one-time code, then tell us what you need changed, copied or removed and we will take it from there.

Privacy email channel

Write from the address registered to your account so we can verify you quickly. Include the request type and we will reply with the exact steps and any document we still need.

Request inside your profile

Your profile page carries the correction form for name, contact and payment details. Changes to verified identity fields go through a second check before they take effect on the account wallet.

Privacy Questions You Send Us

These are the questions that land in live chat most often, answered the way we would answer them at the counter. Nothing here replaces the policy itself, but it should cover the short version. Every answer applies to your account wallet, your cookie choices and the identity records we hold for verification. If yours is not on the list, ask it directly — we would rather explain how a record is used than have you guess.

Your registration details, contact address, verification document, payment references from Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX or Maybank2u, and the session logs behind each login.

No. We pass data only to the processors that run the account for us — payment handling and identity checks — and only the slice they need to do that task.

Use the correction form on your profile page for name, contact or payment details. Identity fields that were verified go through a second check before the change takes effect.

Yes. Message live chat or email our privacy address from your registered address, and we will confirm exactly what we hold on the account and how each part is used.

We log the sessions and transactions tied to your account, whichever room you are in — a table like Classic Blackjack, a slot like Satay Night Slots, or a Malaysia Super League football market.

Closing stops new activity, but we still hold payment and verification records for the retention period local law sets. You can ask what stays and why at any point.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How iwallet88 Handles Your Personal Data

Cookies, Security And Retention

What we collect and why

Cookies you can switch off

Retention that follows the record

Change it or ask for a copy

Reaching Us About Your Data

Live chat on your account page

Privacy email channel

Request inside your profile

Privacy Questions You Send Us

01 What personal data does iwallet88 hold on me?

02 Do you sell my data to anyone?

03 How do I change the details on my account?

04 Can I ask for a copy of what you keep?

05 Do you track what I play in the lobby?

06 What happens to my data if I close my account?

Privacy Policy

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